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Reclamations

According to the act from 30 may 2014 about consumer rights, you have the right to issue a complaint due to defects which treats about inconsistency of product with the sales contract. You can do that within 2 years from the day of purchase.

Reclamation step by step:

To issue a complaint, download the complaint form >>> reclamation-form.doc

Then print it and fill-in.

Pack the product and send it to us with the complaint form to address:

Biker House

ul. Kosciuszki 65

30-114 Krakow

Poland

with a note „complaint”.

 

The complaints will be responded within 14 days from the day of delivery of potentially defective product.